Project manager в Bcraft

BCRAFT is a tech company focused on iGaming. We offer ultra-powerful, widely acclaimed, certified software solutions for managing online casino and betting operations worldwide. BCRAFT is founded in Russia and now now completely switched to a remote work format. Online casinos powered by Among our products are Online Casino Platform and API, Sports Betting Platform and API, Affiliate Marketing Platform.

Responsibilities:

• Establish and develop strong long-term relationships with clients and key persons on client’s side.
• Understand client business specifics and how it operates.
• In collaboration with client’s key persons identify potential issues and problems client business may face to propose solutions to solve them.
• Analyze client’s business and client’s competitors projects to identify and propose new potential business developments opportunities to the client.
• Analyze and track key projects metrics.
• Be responsible for the general client satisfaction.
• Resolve ongoing issues and problems.
• Prepare reports and invoices.

Requirements:

• Written and spoken English – B2.
• Written and spoken Russian – B2.
• Strong communication, negotiation and analytical skills.
• Previous experience with creating and implementing strong relationships with clients.
• 0+ years in project management and/or customer success management.

Work Conditions:

• Work in an international IT product company.
• Remote full-time work. It doesn’t matter where you work from, what matters is the result.
• Flexible schedule. It is enough to coordinate time zones and have intersections of working hours with the team.
• Online English lessons compensation.